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Returns


Do you have size, color or any other problem with our shoes and you want to return it? No problem! Let us know at customerfirst@gobyeurope.com and you can return any item for exchange or refund, within 30 days of receiving your original order. 

If you would like a different size or colour, please return your unwanted item and place a new order.

Please note that returned goods will be accepted and refunded only in case it is returned in the original package and goods cannot be damaged or used.

 

If you want to return you have to cover delivery costs on your own. 

Address for returns: Fashion House Prague s.r.o., Vysehradska 27, 128 00 Praha, Czech Republic, Europe